Kong Hwa Laundry Pty Ltd
Clean in Darebin

Kong Ha Laundry is a well established commercial laundry and arid cleaning service provider operating successfully for the past twenty years. Over the former 20 years, we have established an particular reputation for providing quality services to hospitality, health care, restaurants and airline industries throughout the Metropolitan region. The size of our plants is approximately 2,00 square meters, with designs fully flexible with relevant individual standards, and adequately houses our laundry equipment whilst offering comfort to our staff. We pride ourselves in providing a sound and well workplace for our employees to reach to every day. Our state of the art Continuous Batch Washer systems permit us to wash at a much larger capacity whilst recycling water. Together with our 6 important water tanks carrying more than 150 ton of water helps us keep cost to our customers whilst helping our environment by minimizing the demand for new water. Right procedures receive place throughout the process of the laundry and arid cleaning services at all times. Dedicated laundry service provider with over 20 years experience. Our laundry equipment and design of our factories is designed to cater all types of linen to insure everything is separated and processed accordingly. We also present valet and staff dry cleaning, including curtains, blankets, bedspreads and robes. We are eternal there for our customers operating 365 days a year. Kong Ha has a Quality Management System to inspect and monitor the internal process of service quality to ensure the need for service realization and the resources provided, gain and satisfy the needs and expectations of customers. Evaluation on our service performances will be conducted from time to time, not only meet, but to exceed customer’s expectation, also improve on an ongoing basis: To promptly face the comfort needs of guests. To ensure that linen is hygienically clean to use. To operate a system that is effective and efficient. All orderly linen is to be kept physically separated from dirty linen both at Kong Ha’s premises and at customers place. Quality of Linen Kong Ha will maintain a ample smooth of linen throughout the period to ensure the continuity of supply of all items at customers’ usage rate and at the contracted quality. All linen supplied by Kong Ha would comply with the pertinent Australian Standards, where applicable, and in addition, comply with Department of Health and Community Services Guidelines for the collection, transport and processing of linen. Kong Ha will ensure that linen is release of tears, lint or loose threads, holes and repairs made would not interfere or detract from the presentation of the linen. Conduct of Staff Kong Ha’s employees will be needed to conduct themselves toward the staff and guests of customers, to operate with as insignificant racket and disturbance as possible. All drivers had completed the Federal Police Check. Successive Improvement One of the Kong Ha laundry policies is, not only bear and maintain the quality of services, it is also crucial to demonstrate that, consecutive improvement of service performances will also be taken throughout the contract period. It is our company objectives to provide steady visits to each customer on a regular basis to ensure service has been satisfactory.